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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff F

April 15, 2024

5  out of  5
rating by Jeff F
"Always great to have a State Farm agent welcome to discuss cost-saving ideas and planning for the family. Tim consistently shows his knowledge, dedication and willingness to explore whatever the customer needs....what more could we ask for? Thank you!"
We responded:
"Thank you for your kind words, Jeff! I’m delighted to hear that I was able to provide you with excellent service and valuable cost-saving ideas for your family's insurance needs. Your needs are our top priority, and I’m grateful for the opportunity to serve you. If you ever have any further questions or need assistance, please don't hesitate to reach out. My team and I are here to help! - Tim"
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Mike Friar

April 11, 2024

5  out of  5
rating by Mike Friar
"My broker left me stranded regarding insurance on my rental property. Tim came in and resolved my issues almost instantly. He was amazing. I'm now moving all my insurance over to him. Thank you Tim :-)"
We responded:
"I’m so glad to be of service, Mike! I appreciate you allowing me to earn your business. You can always rely on me and my State Farm office to be there for you when it matters most. Thank you for the excellent review and I look forward to speaking with you again soon! "
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Nancy Lewis

April 11, 2024

5  out of  5
rating by Nancy Lewis
"Professional, and very friendly staff. Tim is a great neighbor! 😊"
We responded:
"We’re so glad to be of service, Nancy! Thank you for taking the time to share your positive experience with our State Farm office! That means a lot to us and we look forward to working with you into the future. And thank you for being such a great neighbor well. "
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Jim Louchis

April 9, 2024

5  out of  5
rating by Jim Louchis
"Excellent Service, Knowledgable Staff and Great Price."
We responded:
"Excellence is what we aim for, Jim! Thank you for taking the time to leave us such a nice review. We’re glad to be of assistance and pleased that we continue to earn your business. Let us know if we can help you with anything else."
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Kimberly Borden

August 1, 2023

5  out of  5
rating by Kimberly Borden
"Tim is professional and truly cares about his clients. When my family experienced an automobile accident, we called Tim and he made sure we had everything we needed to be safe and get our vehicle repaired quickly. Tim took the worry out of a very stressful situation. Thanks Tim!"
We responded:
"Thank you so much for the wonderful review, Kimberly! I'm so glad that we were able to be of service to you and your family during your time of need. That is what my State Farm agency is all about - providing impeccable customer service when it matters most. Thank you again for the kind review, and if you have any other questions or concerns about your Insurance, don't hesitate to give us a call. We're happy to assist."
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Benu Chhabra

March 12, 2023

5  out of  5
rating by Benu Chhabra
"Thanks so much for helping us with Our Association's Insurance coverage!"
We responded:
"Benu, I am grateful to be able to help The Bay Area Professional Family Child Care Network. Thank you for being a champion for not only family childcare professionals, but also bringing attention to the need to quality and affordable childcare in our community. "
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Natasha Mills

February 10, 2023

5  out of  5
rating by Natasha Mills
"My husband and I walked into this office due to getting so frustrated with our current carrier that it was time to switch. I met Tim and he was immediately available and had a nice chat. He broke down my whole personal price plan that worked just for us. I ended up doing the household bundle so home, autos and personal liability umbrella. He made everything so easy since I didn't know much about how insurance worked. He explained all the coverages thoroughly. I couldn't be happier! Thanks to Tim and his wonderful team! Later on, Tim brought to my attention how important life insurance is and with a baby on the way I couldn't agree more. My husband and I set up a Joint Universal life policy with him. Very satisfied overall!"
We responded:
"Thank you Natasha & Sterling for taking the time to sit down with in the office and allow me to help you with you families insurance needs. Also setting up your Life Insurance, especially the Joint Universal Life Insurance policy is something will have a major impact on your future family planning. I look forward to helping your family for many years to come. "
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Stan Mccallister

December 3, 2022

5  out of  5
rating by Stan Mccallister
"WE COULDN'T BE HAPPIER WITH THE INSURANCE KNOWLEDGE AND SERVICE TIM MCGALLIAN HAS PROVIDED FOR ME AND MY FAMILY. HE IS OUR INSURANCE AGENT FOR LIFE"
We responded:
"Thanks for the awesome 5 Star review on my State Farm Insurance office, Stan. I am grateful to be your State Farm Insurance Agent for all these years and I continue to look forward to working with you for many more to come. I'm glad to service you and your family for all your insurance needs. Thanks again!"
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pedro Hernandez

October 26, 2022

5  out of  5
rating by pedro Hernandez
"Good service"
We responded:
"Pedro! Thanks so much for the 5-Star Google Review. We appreciate you choosing the Tim McGallian State Farm Insurance Agency. We’re always happy to provide quality service when helping with your insurance policies. Our team loves helping our customers save on their auto and home coverage. - Tim"
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Bill Cooper

July 22, 2022

5  out of  5
rating by Bill Cooper
"Owning a home in California has proven to be a trying experience. My previous insurance was cancelled because the house is now in a high fire risk area. In searching for insurance I was getting many decline to cover. I called the local State Farm office and talked with Natasha. The change in response and help was remarkable. In the course of a day my house was covered and my automobiles also. I really appreciate the help and information I received."
We responded:
"Hi Bill, it was great to work with you, and I am glad that we can help local neighbors right her in Clayton. Thank you for allowing my office to help you find new Homeowners and Auto Insurance Coverage. We look forward to being your Insurance agent for many years to come."
Profile photo of HellUhJon

HellUhJon

June 24, 2022

3  out of  5
rating by HellUhJon
"I am amending a 1-star review as Tim has gone above and beyond to reach out and work with me regarding the issues I had when dealing with State Farm's Claim department. My family has been customers of State Farm for over three decades. We originally had been clients of Doug Van Wyck, and things were usually fairly straightforward. I did have a fairly negative experience with a member of his staff when I had my first accident (over ten years ago, the staff member no longer works at this office), but overall the experience was what one would expect from your insurance company. That brings me to my recent accident. State Farm Claims dropped the ball countless times during this process. I won't get into all the issues, but it was an incredibly stressful experience. To be clear, I was not found at fault for this accident. The other driver was found 100%. I need to call out one member of Tim's office in particular. Nicole has worked at the Clayton office for I don't know how long (she was working with Doug before he retired). I have almost ALWAYS asked for Nicole when I call the office. Not only does she have the answers to any of your questions (and if she doesn't, she WILL find it), she is an absolute delight to talk to. She has a very upbeat personality, and is able to diffuse the most tense and uncomfortable calls in a way that is both natural and reassuring. State Farm is incredibly lucky to have someone like her working for them. I recommend asking for her on your next call, you won't be disappointed! Tim is currently working with me in order to find a resolution to the issues I encountered while dealing with SF Claims. He has made it clear that not only does he want to make sure I have everything I need to feel like a valued client, he also has a drive to ensure that these types of situations don't happen to ANYONE again. I hope to update this review once a resolution has been found."
We responded:
"Jon, Nicole and I want to personally thank you and your family for being such long-time customers of State Farm Insurance and my office. I would like to thank you for your patience and perseverance during this trying ordeal that occurred during your Auto Claims process. What occurred during your auto claim was unacceptable and I will do everything I can to help you find resolve with our claims department. I appreciate you taking the time to talk with me in length to flush out where improvements need to be made so that your experience with the Claims Department and the State Farm contracted Towing company does not happen to anyone again. Thank you again for your patience and understanding during this trying time, and I look forward to working with you in finding a resolve."
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Justin Van Liew

June 22, 2022

5  out of  5
rating by Justin Van Liew
"Tim and his team (I’ve worked with Nicole on a number of occasions) are helpful, prompt, courteous, and try to get you the best coverage for the best price. I value this office, this company, and these people. Thanks!"
We responded:
"Justin, thank you for taking the time to recognize the hard work of Nicole in our office and we thank you being such a valued customer. My office looks forward to helping you with all your Insurance and Financial needs."
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Brenda Copeland

June 19, 2022

5  out of  5
rating by Brenda Copeland
"Busy with Escrow closing you made everything simple. Thank you!"
We responded:
"Brenda, Congratulations on your new home! We are so happy to hear that the escrow process was simple and happy to help you with your new Homeowners Insurance. My office looks forward to helping you with all your Insurance and Financial needs."
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eric kullmann

May 19, 2022

5  out of  5
rating by eric kullmann
"Tim has been helping us navigate a claim for a leaking pipe in our home. He has gone above and beyond and always patient with our questions."
We responded:
"Thank you so much for the excellent 5 Star review, Eric! I'm so glad to be able to serve you and your family during your time of need. Thanks again! "
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Nicole Interiano

February 25, 2022

5  out of  5
rating by Nicole Interiano
"Great office, great staff, excellent customer service for all your insurance needs. Home, Auto, Life, Business, they can help you with everything!"
We responded:
"We're happy to serve you, Nicole! Thank you for leaving us such a thoughtful review. Please let us know if you have any other insurance questions that we can assist you with. "
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David Joaquin

February 13, 2022

5  out of  5
rating by David Joaquin
"Tim has always been available to us for any need. He has been so helpful with great advice and so quick to respond to any questions"
We responded:
"Thank you for the opportunity to help you and your entire family."
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Louise Gee

September 11, 2021

5  out of  5
rating by Louise Gee
"Tim is my agent, but I also know him to be a man of integrity and kindness. I highly recommend him for any insurance needs."
We responded:
"Thank you for putting your trust in me."
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Lis A

August 30, 2021

5  out of  5
rating by Lis A
"Tim and his team have been a blessing to work with. Tim was able to sit down with my husband and I to review our current coverage and helped to highlight some deficiencies and truly cater our policies to what we need. We look forward to working with him for years to come."
We responded:
"I appreciate you making the time to sit down with me this past week, and I am glad we were able to identify some areas that needed to addressed. I look forward to our annual review next year."
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Myles Burks

August 28, 2021

5  out of  5
rating by Myles Burks
"10/10 would recommend!!"
We responded:
"Thank you Myles, I am excited about the opening of your new Restaurant. I can't wait for the the ribbon cutting."
Profile photo of Adela Griffin

Adela Griffin

August 28, 2021

5  out of  5
rating by Adela Griffin
"Tim is an excellent agent and very helpful in figuring out what the right products are for us: home, car, and life insurance."
We responded:
"Thank you to your any your family. It has been a pleasure helping your family with your Insurance for so many years."
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joel johnson

August 27, 2021

5  out of  5
rating by joel johnson
"For over 15 years Tim Mcgallian has taken care of our home and auto insurance needs. State Farm is a reputable company and Tim and his team are the best. I highly recommend them."
We responded:
"Thank you Joel. It has been a pleasure to work with you and your family."